We help companies grow by building strong, engaged communities and providing top-tier customer support across multiple industries.

Moderator & Community Manager 

📍 Location: Remote

💡 About Ultra Boost Solutions

Ultra Boost Solutions is a global service provider specializing in development, branding, and business solutions. We help companies grow by building strong, engaged communities and providing top-tier customer support across multiple industries.

What We Offer

💰 Competitive compensation based on experience.
🌍 Remote work flexibility.
🚀 The chance to work with fast-growing communities & exciting projects.
💡 A supportive and dynamic team environment.

About the Role

Job Description

We are looking for a dedicated Moderator & Community Manager to build, engage, and support online communities. The ideal candidate is a people person, great at communication, and passionate about creating positive online experiences. This role involves moderating chats, handling live customer support, and driving community engagement.

Responsibilities

Key Responsibilities

✅ Moderate online communities on Telegram, Discord, Twitter, and other platforms.
✅ Engage with users, answer questions, and foster a welcoming environment.
✅ Handle live chat & customer support inquiries with professionalism.
✅ Manage community events, AMAs, and giveaways to boost engagement.
✅ Enforce community rules, prevent spam, and resolve conflicts.
✅ Work closely with marketing and development teams to relay community feedback.
✅ Grow and scale communities through strategic engagement initiatives.

Requirements

Requirements

✔️ 1+ year of experience in community management or moderation.
✔️ Strong understanding of Telegram, Discord, Twitter, and other community platforms.
✔️ Excellent written & verbal communication skills in English.
✔️ Customer service experience (live chat, email support, or similar).
✔️ Ability to handle conflicts calmly and professionally.
✔️ Passion for Web3, gaming, or tech communities (a plus).
✔️ Self-motivated, proactive, and team-oriented.

Nice to Have

➕ Experience in crypto, DeFi, NFTs, or gaming communities.
➕ Knowledge of chatbots, automation tools, and analytics platforms.
➕ Ability to create basic social media content (memes, announcements, etc.).

📩 How to Apply

If you're passionate about building communities & helping users, send your resume, relevant experience, and links to communities you've managed.